Communication & Student Services
Multi-role portals, notifications, grievance redressal, and helpdesks.
What’s included
13 capabilities, all working on the same institutional record.
Student & Parent Portals
Unified web and mobile access to grades, timetables, and billing.
Faculty Portal
Dedicated workspace for grading, lesson plans, research dossiers, and approvals.
Administrator Portal
High-level institutional command center with cross-department controls.
Announcements
Emergency broadcasts, circulars, and campus news with read receipts.
Email & SMS Notifications
Transactional gateway for immediate critical institutional communications.
WhatsApp Communication Integrations
Two-way interactive messaging for fee reminders, results, and updates.
Parent-Teacher Communication
Confidential appointment scheduling and structured progress discussions.
Student Support Tickets
Categorized queries for academic, administrative, and technical support.
Grievance Management
Confidential, role-protected redressal mechanism adhering to regulatory mandates.
Helpdesk
Unified internal service desk with automated ticket assignment and status tracking.
Service Requests
Bonafide certificates, ID card re-issues, and transcript applications.
Escalation Workflows
Auto-escalation to department chairs if tickets remain unaddressed past SLAs.
Feedback & Surveys
Anonymous course feedback, institutional surveys, and satisfaction index scores.
See EdosX running on your institution’s workflows
A 30-minute walkthrough, tailored to your campus.